Full time, Newcastle, Clinic based
If you think you already know us, perhaps it’s time to think again.
This is the most exciting time for Transform Hospital Group since we were founded almost 50 years ago. An innovative leader in healthcare and wellbeing, no longer are we simply a cosmetic surgery, weight loss and medical aesthetics provider - we continue to expand our service offering, whilst setting new standards in our sector. But our ongoing success wouldn’t be possible without our great people.
Join us as Clinic Manager, and shape not just your own future, but the lives of the thousands of people we help every year, too. A career with us gives you the opportunity to grow personally and professionally, helping you to take your career, and our business, to the next level.
We have an excellent opportunity for an experienced Clinic Manager to oversee our Newcastle Clinic, leading and inspiring the Clinic team.
The Clinic Manager will lead their teams to ensure that key KPIs, including revenue generation and profit expectations, are delivered and that all trading activity is undertaken within the compliance indicators which govern our industry under the CQC Commission. The successful postholder will hold Registered Manager status with the CQC
The Clinic Manager must have a minimum of 3 years management or supervisory experience, ideally, but not necessarily from within an aesthetic/medical environment.
The successful applicant will need to ensure that our patients receive the best customer experience when contacting and visiting our clinics. This is a hands-on role and applicants will be expected to coach and mentor their teams to help them achieve targets covering sales, conversion, quality and profit, problem solving skills is a 'must'.
Post holders will be expected to work to key deliverables. Excellent presentation and communication skills are essential as well as empathy and relationship building, especially the ability to make our patients feel at ease, and must include evidence of strong personal selling skills.
This is a full time role based upon 40 hours and is not a '9 - 5' role and as such flexibility is essential as the Clinic opens to cover some late nights and weekend clinics.
The post will be subject to a DBS Disclosure check at enhanced level.