In writing: Our address is 192 Altrincham Road, Manchester, M22 4RZ.
Email us: Our email address is firstname.lastname@example.org.
For all customer enquiries regarding appointment times and all other clinic enquiries, please call your local clinic on the relevant line or email email@example.com. Please note that due to a high volume of enquiries, you may experience a delayed response when emailing firstname.lastname@example.org.
For all press, media & public relations enquiries, please email email@example.com. If you're interested in cosmetic surgery and non-surgical case studies, please contact the press office. Case studies on most procedures are available to the media along with approved before and after images.
For all sales & business enquiries, please email firstname.lastname@example.org.
For all complaints: You can read more about our complaints procedure here.
Medical Records Access Request:
Access to Health Records is a request that is for medical records only, that relates to a living or deceased patient. Please note that Medical Records are not subject to GDPR’s right to erasure in accordance with the Access to Health Records Act 1990 and that GDPR only relates to living individual’s personal data.
Please download our medical record access form here.
Access to Medical Records Requests are emailed to email@example.com .
Subject Access Requests:
All information we hold about a living individual (which can include Medical Records as well as all other data we hold about them) or a request about information held that does not include Medical Records i.e. a specific request concerning the receipt of marketing information.
Please download our subject access request form here. We will aim to respond within one month of receiving your request.
Subject Access Requests are submitted to firstname.lastname@example.org.
Patients can email their request without completing the form to the above appropriate email address, however please supply the required information for both types of request, in order to confirm your identity and to establish the information that you require.